Video | Protiviti Legal Perspectives With Director Liliya Lanza In this episode of the Protiviti Legal Perspectives podcast, host Chad Volkert, Global Solutions leader at Protiviti, engages in a thought-provoking discussion with Liliya Lanza, vice president of Protiviti’s Legal Consulting practice. Together, they delve into the transformative role that alternative legal-service providers (ALSPs) are playing in reshaping the legal industry.A Journey Through Legal ExpertiseLiliya Lanza brings a wealth of knowledge and experience to the conversation, sharing her fascinating journey through the legal landscape. With an educational background that includes international legal studies and an LLM from Berkeley, Liliya has cultivated a diverse skill set that encompasses contract management, litigation e-discovery, compliance and data privacy. Her six-plus years at Protiviti have further solidified her expertise, providing her with a unique perspective on the evolving role of ALSPs in today’s legal environment.Throughout the episode, Liliya articulates how ALSPs are revolutionizing the delivery of legal services by offering cost-effective, flexible and scalable solutions that seamlessly complement traditional law firms and in-house legal teams. This innovative approach allows organizations to access high-quality legal support without the constraints often associated with conventional legal practices. Topics Legal Litigation The Benefits of ALSPsChad and Liliya engage in a detailed exploration of the key benefits that ALSPs provide. One of the standout advantages is the access to subject matter expertise that ALSPs offer. With professionals specializing in various legal disciplines, clients can tap into a vast pool of knowledge that enhances the quality of legal services received.Additionally, the integration of innovative technology plays a pivotal role in the success of ALSPs. Protiviti partners with leading technology providers such as Microsoft, Relativity and Reveal to deliver customized solutions tailored to meet client needs. Liliya emphasizes how this technology integration is not just about adopting new software; it’s about optimizing existing client technology with proprietary workflows and plug-ins that enhance operational efficiency.Scalability and Cost EfficiencyOne of the most compelling aspects of ALSPs is their ability to provide scalable legal support. As organizations face fluctuating demands for legal services, Protiviti’s model allows clients to scale their legal resources up or down as needed. This adaptability ensures that clients receive the right level of support without incurring unnecessary costs.Chad and Liliya discuss how Protiviti’s affiliation with Robert Half further enhances its capabilities. This partnership enables Protiviti to deliver tailored solutions at competitive rates, allowing clients to benefit from high-level subject matter expertise alongside cost-efficient contract resources. The combination of these elements positions Protiviti as a trusted partner in the legal landscape.Collaboration in the Legal EcosystemThe episode also highlights the growing collaboration between law firms, corporate legal departments and ALSPs. Liliya discusses how law firms are increasingly recognizing the value of partnering with providers like Protiviti to extend their service offerings. By collaborating with ALSPs, law firms can improve their operational efficiency and respond more effectively to client demands for cost-effective legal services.From managing large-scale document reviews to navigating complex regulatory compliance initiatives, Protiviti’s customizable approach and global presence make it a reliable partner for delivering timely, high-quality legal solutions. The synergy created through these partnerships fosters innovation and enhances the overall effectiveness of legal-service delivery.The Role of Technology in Legal ServicesAs the conversation progresses, Chad and Liliya delve deeper into the critical role that technology plays in Protiviti’s service delivery model. Liliya explains how the firm’s software-agnostic stance allows it to remain flexible and responsive to client needs. By integrating various technologies, Protiviti can create tailored solutions that enhance performance while avoiding the pitfalls of unnecessary software purchases.This emphasis on technology not only streamlines operations but also empowers legal teams to focus on strategic decision-making rather than getting bogged down by administrative tasks. Liliya’s insights underscore the importance of leveraging technology to drive efficiency and improve outcomes in legal-service delivery.Shaping the Future of Legal ServicesTune in to this enlightening episode to discover how Protiviti’s unique blend of legal expertise, technology integration and scalable solutions is shaping the future of legal-service delivery. Chad and Liliya’s discussion offers valuable insights into the evolving landscape of legal services and the critical role that ALSPs play in driving innovation.Tune in as we navigate the exciting intersection of law and technology, exploring how ALSPs are redefining the way legal services are delivered in our ever-changing world. Don’t miss this opportunity to gain valuable insights from industry leaders and enhance your understanding of the future of legal services.Want to learn more? Listen to our other episodes from the Protiviti Legal Perspectives podcast to stay up to date on the latest trends and insights shaping the legal industry. For more information about Protiviti’s services, visit our website.
